Copyright (c) 2008 Jim Yarsinsky Today, more and more directors of patient financial service departments face increasing challenges while trying to prevent employee morale from bottoming out during the myriad changes occurring in the health care landscape. Patient accounting personnel are witnessing constant changes in how they are required to do their jobs. These changes are being fueled by many factors, including emerging technology, mergers and acquisitions, downsizing, conversions to new billing systems, stringent claims filing deadlines, modifications to billing forms, and complex contracts for nearly all payers.
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